For questions regarding joining the network, credentialing status, updating information, rates of reimbursement or other provider issues, contact APS' Provider Relations Department at the appropriate address listed below:
APS Healthcare, Inc. (For Behavioral Health and EAP)
7125 Columbia Gateway Dr, Suite 250
Columbia, MD 21046
Phone: 877-490-6854
APS Healthcare, Puerto Rico, Inc.
2 Chardon Street
Suite 200A
El Mundo Office Building
Hato Rey, PR 00927
Phone: 800-503-7929
Fax: 787-641-0776
Texas based providers, for all requests for changes in practice information, or credentialing status questions please contact APS’ Provider Relations Department at:
7125 Columbia Gateway Dr, Suite 250
Columbia, MD 21046
Phone: 877-490-6854
Attention: Provider Updates
Non-Texas based providers:
For all requests for changes in practice information, credentialing status questions or requests to join the network please contact APS’ Credentialing Delegate Workplace Options/ Network Advantage Services at 866-228-2530 or via email at apspr@workplaceoptions.com.
To submit complaints or file an appeal, please submit information to:
7125 Columbia Gateway Dr, Suite 250
Columbia, MD 21046
Phone: 877-490-6854
Attention: Complaints and Appeal Department
Join our Network
If you are not currently an APS provider and are interested in joining our network, please complete the Application and Contract Material Request Form and return as instructed.
Update your Information
If you need to update your practice information to include changes in the physical location, billing address or TIN, please use the Fax number or mail to the address shown below:
Fax: 262-787-2364
7125 Columbia Gateway Dr, Suite 250
Columbia, MD 21046
Phone: 877-490-6854
