Behavioral Health Provider Information

Innovative Resource Group, LLC, (d/b/a APS Healthcare) conducts all behavioral health care management and member services activities from the Silver Spring Service Center.

All requests for outpatient authorization, treatment plans and other correspondence concerning behavioral health care management should be sent to:

Union Fund Clients:

APS Healthcare, Inc.
P.O. Box 1160
White Plains, NY 10601

All Other Clients/Plans:

APS Healthcare, Inc.
P.O. Box 992
Brookfield, WI 53008

All requests or related correspondence for appeals should be sent to:

APS Healthcare, Inc.
Attention: Appeals Department
P.O. Box 400
White Plains, NY 10601
Phone:  800-752-7242, ext 3090

All claims and claims related correspondence should be sent to:

APS Healthcare, Inc.
P.O. Box 99
Linthicum, MD 21090-0099

Thank you for your continued participation in APS provider networks and providing the highest quality of service to the members we serve