Behavioral Health Provider Information




Innovative Resource Group, LLC, (d/b/a  APS Healthcare) conducts all behavioral health care management and member services  activities from the Columbia, MD Service Center.

All requests for outpatient authorization, treatment plans, and other correspondence concerning behavioral health care management should be sent to:

APS Healthcare, Inc.
Attention:  Clinical Department
7125 Columbia Gateway Drive
Suite 250
Columbia MD 21046
Phone: 800-305-3720
Fax: 866-247-7588

See Providers “Tools and Materials” section of the website for Online Treatment Request (OTR) form

All requests or related correspondence for appeals should be sent to:

APS Healthcare, Inc.
Attention:  Appeals Department
7125 Columbia Gateway Drive
Suite 250
Columbia MD 21046
Phone: 800-305-3720, ext. 3090
Fax: 866-325-9488
E-mail:  appeals@apshealthcare.com

All claims and claim related correspondence should be sent to:

APS Healthcare, Inc.
P.O.  Box 99
Linthicum, MD  21090-0099

Thank you for your continued participation in APS provider networks and providing the highest quality of service to the members we serve.